SM Rasel | WordPress Developer | Bangladesh
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Frequently Asked Questions (FAQ)

Welcome to the smrasel.com ! FAQ Section Below, you’ll find answers to common questions about our products, services, and policies.
1. Which type of digital products can buy from here?
VAS is the leading platform in Bangladesh for digital products. We offer a wide range of items, including:
  • SEO Tools
  • AI Tools
  • WordPress Themes and Plugins
  • Software and Apps
  • Graphic Tools
Visit our website at smrasel.com to explore our full catalog.
You can reach us through the following channels:
  • Visit https://smrasel.com/.
  • Browse our catalog and select the product you want.
  • Add the product to your cart and proceed to checkout.
  • Make payment through the available methods.
  • Receive the product via email or your smrasel.com account dashboard.
We accept a variety of secure payment methods, including:
  • Mobile banking (bKash, Nagad, Rocket)
  • Debit/Credit cards
Yes, but refunds are only provided under specific conditions:
  • The product was not delivered.
  • The product is defective or unusable due to VAS-related issues.
  • The product does not match its description.
For more details, please review our Refund and Returns Policy.

Exchanges may be available for defective products or incorrect deliveries. Requests must be made within 7 days of purchase.

If you encounter any technical problems:

  1. Check the product’s installation or usage guide.
  2. Contact our support team via email or WhatsApp for assistance.
  3. Provide detailed information about the issue, including screenshots if possible.
8. Are your products licensed?

Yes, all digital products we provide are licensed. However, some items may be sold under GPL (General Public License) for WordPress-related tools.

  • Yes We have Reselling plan & policy
  • But no, reselling our products is prohibited unless you have explicit written permission from smrasel.com.
Stay connected with us through:
Yes, our dedicated support team is here to help! Reach out via:

We frequently offer discounts, promotions, and bundle deals. Follow our social media pages and subscribe to our newsletter for updates.

Yes, your purchases are stored in your smrasel.com account dashboard. Log in to access your order history and download links.

Yes, we offer tailored solutions for businesses, such as custom SEO tools or AI integrations. Contact us at info@smrasel.com to discuss your requirements.